Gaming Should Be Fun, Not a Problem
At 8l88, we believe that entertainment and safety go hand in hand. Our responsible gaming framework gives every player in Bangladesh the tools, knowledge, and support needed to stay in control — so the game always remains an enjoyable experience, never a source of stress or harm.
Our Commitment
Six Pillars of Responsible Gaming at 8l88
Every tool and policy described below is active and available to all registered players on 8l88.io. We built these features because we believe a sustainable, trustworthy platform is one where players feel genuinely protected.
Strict 21+ Age Policy
8l88 enforces a minimum age requirement of 21 years for all players. Every account undergoes age verification during KYC. Any account found to belong to a person under 21 is immediately closed, deposited funds are returned, and all winnings are voided without exception.
Deposit Limits
Set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is active, it takes effect immediately and cannot be increased for 7 days — giving you a genuine cooling-off window. Decreasing a limit takes effect right away with no waiting period.
Session Time Limits
Set a maximum session duration so the platform reminds you when your chosen play time has elapsed. We also display a real-time session clock on every game page so you always know exactly how long you have been playing — keeping your sessions intentional and controlled.
Time-Out / Cooling-Off
Need a short break? Activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended from all wagering activity. You will still be able to withdraw any existing balance, but deposits and bets are blocked for the full duration.
Self-Exclusion
If you feel that gambling is becoming difficult to control, you can request a self-exclusion for a minimum of 6 months or permanently. Once active, your account is blocked, all marketing communications are stopped, and re-entry is strictly restricted for the full exclusion period — no exceptions.
24/7 Support & Referrals
Our support team is available around the clock via live chat, WhatsApp, and email — specifically trained to handle responsible gaming conversations with empathy and confidentiality. We can also refer you to independent counselling resources where needed. Help is always one message away.
Know the Signs
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that your relationship with gambling is becoming unhealthy. If you recognise three or more of these patterns, we strongly encourage you to use one of the tools above or contact our support team immediately.
- Deleting account notifications or transaction messages
- Using a separate bank account or bKash wallet for gambling funds
- Lying about where money has gone or how time was spent
Self-Assessment
How Is Your Relationship With Gambling?
The short self-assessment below is not a clinical diagnostic tool, but it can help you reflect honestly on your current gambling habits. Consider each question carefully and answer as truthfully as possible.
Activate Your Tools
How to Set Up Responsible Gaming Controls
All responsible gaming tools on 8l88 are accessible directly from your account. Follow these steps to activate deposit limits, time-outs, or self-exclusion within minutes.
Access your 8l88 account using your registered mobile number and password. All responsible gaming controls are found inside your account dashboard under the "Responsible Gaming" section.
Tap the profile icon at the top right of the screen. Select "Account Settings" from the dropdown menu, then choose the "Responsible Gaming" tab to see all available tools.
Under "Deposit Controls", choose a daily, weekly, or monthly cap. Enter the maximum amount in BDT (e.g., ৳5,000 per day). Confirm the limit — it takes effect immediately and cannot be raised for 7 days.
Under "Session Controls", set the maximum number of hours per day you want to be allowed to play. Once your session reaches the limit, you will receive a notification and the option to close the session.
Under "Take a Break", select your preferred time-out period: 24 hours, 48 hours, 7 days, or 30 days. Confirm your choice. The suspension is immediate — you may still withdraw your balance during the time-out.
For longer breaks, select "Self-Exclusion" and choose a period of 6 months, 1 year, 3 years, or permanent. Contact [email protected] to initiate the process. Our team will close your account within 24 hours of your request.
Limit Reference
Deposit & Wager Limit Options
The table below summarises the responsible gaming limit types available on 8l88, how quickly they take effect, and how they can be adjusted.
| Limit Type | Available Periods | Example (BDT) | Takes Effect | Can Be Increased? | Status |
|---|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | ৳500 – ৳50,000 | Immediately | After 7-day waiting period | Active |
| Session Time Limit | Per session (hours) | 1 hr – 8 hrs | Next session | Immediately (no lock) | Active |
| Time-Out | 24 hrs / 48 hrs / 7 days / 30 days | N/A | Immediately | Not until period expires | Active |
| Self-Exclusion | 6 months / 1 yr / 3 yrs / Permanent | N/A | Within 24 hours | Not during exclusion period | Active |
Healthy Habits
Tips for Keeping Gambling Safe & Enjoyable
These practical guidelines help you maintain a healthy, sustainable relationship with gaming and betting on 8l88. Experienced players who stay in control share most of these habits naturally.
Set a Budget Before You Play
Decide on a fixed amount you are comfortable losing before you open any game. Treat this as the cost of entertainment — like a cinema ticket or a meal out. Never exceed this amount in a single session, regardless of how the session is going.
Take Regular Breaks
Step away from the screen every 30 to 45 minutes. A short break helps you reassess your session objectively, prevents impulsive decisions driven by emotion, and keeps the experience feeling fresh rather than compulsive. Use the session timer on 8l88 to prompt yourself.
Track Your Activity
Review your account transaction history regularly. Knowing exactly how much you have deposited, wagered, and withdrawn over the past month provides an honest, numbers-based picture of your gambling habits — far more accurate than relying on memory alone.
Play for Fun, Not Income
Gambling outcomes are determined by chance. No strategy, system, or pattern guarantees a profit. Always approach 8l88 games as a leisure activity — never as a source of income or a financial solution. If you find yourself relying on winnings to cover expenses, please contact our support team.
Get Help
Contact Our Responsible Gaming Team
Our dedicated support team is available 24 hours a day, 7 days a week, and is specifically trained to handle responsible gaming enquiries with empathy, discretion, and speed. Reach us through any of the channels below.
Response within 2 hours. Include your registered mobile number and a brief description of your concern.
+880 1700 000 000
Available 24/7. Our responsible gaming advisors can activate limits or exclusions on your behalf via WhatsApp on request.
Available in your account dashboard
Instant response, 24/7. Bangladesh Standard Time (BST, UTC+6). Simply log in and tap the chat icon at the bottom of any page.
Play Responsibly
Enjoy 8l88 — On Your Own Terms
You are in control. Set your limits, play within your means, and enjoy the best of cricket betting, live casino, slots, and arcade games — all from your mobile device via bKash or Nagad. If you ever need assistance, our team is one message away.